Rivertime Boat Trust Policies
Covid-19 measures and Risk Assessment
For trips between May 17th – July 19th
Created by Lucy Herbert – March 2021 Review alongside Government updates
• From May 17th – July 19th the maximum capacity for a group booking on Rivertime will
be six (inc carers)
• Members of the group will be from the same family or care bubble.
• Anyone experiencing (or been exposed to anyone suffering from) Covid -19
symptoms (e.g. high temperature, persistent cough or loss of taste and smell) will not
be able to board the boat. In circumstances when a cancellation is requested, every effort
will be made to re arrange the date and where this is not possible, weekday bookings will be
refunded. Please note, refunds will not be possible for weekend bookings.
• The large sliding roof and both doors will be open whenever possible so please bring
something warm to wear.
• There will be no hot drinks provided on board. Clients will bring their own
• To avoid congestion, passengers will wait until their allocated boarding time before
arriving at the jetty. If running late, contact will be made with the daily skipper or Lucy Herbert
• Before entry to the boat and after personal contact, all passengers and RBT
Personnel will use the on- board supply of anti-bacterial hand gel.
• Unless exempt, all passengers and RBT personnel will be required to bring a face
covering to wear during boarding, disembarkation and when moving around the boat. Face coverings
can be removed whilst eating or drinking.
• Prior to the booking being confirmed, the hirer will sign and return the
booking confirmation form, accepting receipt of these terms and conditions.
• Copies of the hirers key contact details will be kept for track and trace purposes.
Full Covid 19 Policy HERE
More details on our Passenger Boat and the charity
What are the facilities for the disabled?
Rivertime has been specially designed for wheelchair access. There is a fixed boarding ramp and a wheelchair lift to lower passengers down to the lower saloon. The toilet is raised and the entrance wide enough for wheelchair access.
Measurements for the ramp, lift and doorways are as follows;
- The boarding ramp is 760mm wide
- Wheelchair Lift Platform 1244mm long x 812mm wide
- Cabin Doorway 838mm wide
- Toilet compartment doorway 698mm wide, once inside there is plenty of room.
WE REGRET OUR LIFT CANNOT ACCOMMODATE MOBILITY SCOOTERS. IT IS HIGHLY ADVISABLE THAT LONG WHEEL BASE WHEELCHAIRS ARE MEASURED IN ADVANCE TO AVOID DISAPPOINTMENT ON THE DAY.
How long are the trips?
2 or 3 hours, boarding 15 minutes before the trip start time. Times can be flexible at certain times of the year
Where will we go on our river trip?
Our 2 hour trips range between 8 – 12 miles in depending on the trip location and we will almost certainly travel through a lock twice. We always return to the boarding point for disembarkation.
What are the typical sights to expect?
Our Oxford trip is very rural as we are near to the source of the Thames where the river is much narrower and meanders through rural countryside. Expect to see lambs skipping down to the water’s edge, quaint lock houses and rolling countryside – the views are glorious in all directions.
The Thames through Reading Henley and Windsor is much more built up with many historic sights to take in. Dream houses lining the banks are great to observe and busy boat yards, pubs and locks give you a really good feel of the river community.
What wildlife should I be looking out for?
Mallards, Great Crested Grebes, Swans with their cygnets, Canadian, Egyptian and Graylag Geese, Moorhens, Coots, Tufty ducks, Herons, Commorants and if you are very lucky, the bright blue flash of a Kingfisher
How much will it cost to use the boat?
(12 Passengers max including 1 carer for every 3 less able passengers)
How many passengers does the boat hold?
The group total will be no more than 12 to include no more than 5 wheelchairs users. Within the total (12) we there will be at least one carer (or able-bodied group helper) for every 3 less able passengers, however, when passengers are in wheelchairs each of them must be accompanied by a personal carer.
Is it possible for the boat to be used by a disabled person and his/her family?
The boat can be booked for exclusive use for up to 12 family members or friends. If you would like to book seats on a shared boat trip please contact Lucy for dates and cost
Does the boat have heating?
Yes, we have central heating and a pile of blankets for those who feel the chill when the roof is back.
What Catering facilities are available on Rivertime?
Our galley is equipped with an urn and small fridge as well as tea, coffee, sugar, biscuits and milk. We have mugs, small sandwich plates, basic cutlery and a 2m x 1m fold out table to seat 6 – 9 depending on how many wheelchairs are on board. You are welcome to bring individual packed lunches or a shared picnic lunch.
How can Rivertime be booked?
To book Rivertime, email your enquiry to Lucy Herbert at email@example.com or call her on the dedicated phone line 07599 29 55 44
Are the crew fully experienced and trained in boat handling?
All crew members have the necessary qualifications and training in line with national guidelines.
Do the staff have DBS (Disclosure and Barring Service) checks?
All staff employed on the boat and the Trustees have been checked by the Criminal Records Bureau.
Does the Rivertime Boat Trust have all the necessary advice and support?
The Trustees are fortunate in having professional advisers in all areas of activity.
Is the boat fully licensed and insured for the disabled, disadvantaged and their carers?
Rivertime Boat Trust is fully insured. It holds a current Environment Agency license and follows the Code laid out by the Passenger Boat Association, part of the Marine and Coastguard Agency (MCA).
What safety precautions are provided on the boat by the charity?
All statutory REGULATIONS are in place as required by the Passenger Boat Association (part of British Marine).
Is the charity registered with the Charity Commission?
Yes, the registration number is 111992.
How can a trip be supported by sponsorship?
An organisation wishing to support the Rivertime Boat Trust can identify and sponsor a group to enjoy a trip on the boat.
How do I donate to the Rivertime Boat Trust?
Either direct to the office or by using the donate button on this website which includes the Gift Aid facility – click HERE for details
What does the Rivertime Boat Trust offer?
The Rivertime Boat Trust offers the opportunity for disabled and disadvantaged adults, children and young people to develop a long term involvement with the River Thames by providing a safe, supportive and stimulating environment aboard ‘Rivertime’.
What is the vision of The Rivertime Boat Trust?
To inspire disabled and disadvantaged adults, children and young people to develop a long term involvement with the river and accessible water sports by encouraging other like-minded people to develop the ‘Rivertime’ concept along the length of the River Thames and across the UK.
What are the values of The Rivertime Boat Trust?
We seek to INSPIRE disabled and disadvantaged adults, children and young people to develop a long term involvement with the river
Inspirational – We inspire disabled and disadvantaged adults, children and young people to develop a long term involvement with the river and accessible water sports
Nurturing – We nurture disabled children and young people to become successful adults who will impact positively on their local community
Supportive – We provide a safe, supportive, vibrant and stimulating environment
Passionate – We encourage a passion for the river and accessible water sports
Innovative – We are an innovative charity committed to developing the ‘Rivertime’ concept across the UK
Respectful – We are a highly inclusive charity, respect all cultures and beliefs and have a strong sense of community
Egalitarian – We believe in the principle that all people are equal and deserve equal rights and opportunities